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Equal Opportunity



    Information for Resident Customers

    Equal Opportunity is the Law
    Workforce Solutions in accordance with the law and as a recipient of Federal financial assistance, prohibits discrimination on the following bases:

    • against any individual in the United States, on the basis of race, color, religion, sex, national origin, age, disability, political affiliation or belief; and
    • against any beneficiary of programs funded under Title I of the Workforce Investment Act of 1998 (WIA), on the basis of the beneficiary's citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or his/her participation in any WIA Title I-financially assisted program or activity.

    Specifically, Workforce Solutions prohibits such unlawful discrimination in the following areas:

    • deciding who will be admitted, or have access, to any WIA Title I-funded program or activity;
    • providing opportunities in, or treating any person with regard to, such a program or activity; or
    • making employment decisions in the administration of, or in connection with, such a program or activity.

    Workforce Solutions provides you with useful, easy-to-access services which result in a successful job search or career transition.  Assuring equal opportunity in every program, service and benefit is essential to fulfilling our mission.

    Complaints

    • If you have a complaint about Workforce Solutions, including a job you were sent to by Workforce Solutions, or if you believe you have been wrongfully denied a benefit or service or have been discriminated against, please contact your local office manager or write/email:

    Workforce Solutions
    Customer Service Complaints
    P.O. Box 22777
    Houston, Texas 77227-2777
    713.627.3200
    feedback@wrksolutions.com

    You may use our complaint form or provide us the same information in letter or email form. 

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    • If you have a complaint about an employer not paying you on-time or not paying you your wages, your nearest Workforce Solutions office can take your information and file it with the Texas Workforce Commission which enforces the Texas payday laws and investigates complaints about unpaid wages.
    • If you have a complaint about discrimination on your job, the Equal Employment Opportunity Commission  investigates and resolves complaints about discrimination based on race, color, sex, religion, age, disability, and national origin.  EEOC also enforces ADA regulations.  Contact the EEOC local office at
    EEOC
    1919 Smith, 6th floor
    Houston, TX 77002
    1.800.669.4000 or 713.209.3320

    Your Rights Under the Fair Labor Standards Act

    Federal Minimum Wage
    $7.25 – beginning July 24, 2009

    Overtime
    At least 1-1/2 times your regular rate of pay for all hours worked over 40 in a workweek.

    Child Labor
    An employee must be at least 16 years old to work in most non-farm jobs and at least 18 to work in non-farm jobs declared hazardous by the secretary of labor.  Youth 14 and 15 years old may work outside school hours in various non-manufacturing, non-mining, non-hazardous jobs under the following conditions:

    No more than –

    • 3 hours on a school day or 18 hours in a school week;
    • 8 hours on a non-school day or 40 hours in a non-school week.

    Also, work may not begin before 7 a.m. or end after 7 p.m., except from June 1 through Labor Day, when evening hours are extended to 9 p.m.

    Different rules apply in agricultural employment.

    Enforcement of the FLSA
    The U.S. Department of Labor may recover back wages either administratively or through court action, for the employees who have been underpaid in violation of the law. Violations may result in civil or criminal action. Fines of up to $10,000 per violation may be assessed against employers who violate the child labor provisions of the law and up to $1,000 per violation against employers who willfully or repeatedly violate the minimum wage or overtime pay provisions. This law prohibits discriminating against or discharging workers who file a complaint or participate in any proceedings under the Fair Labor Standards Act.

    Please note:

    • Certain occupations and establishments are exempt from the minimum wage and/or overtime pay provisions.
    • Special provisions apply to workers in American Samoa.
    • Where state law requires a higher minimum wage, the higher standard applies.

    For additional information, contact the federal Wage and Hour Division office in Houston

    U.S. Department of Labor ESA Wage and Hour Division
    8701 S. Gessner Drive, Suite 1164
    Houston, Texas 77074
    713.339.5525
    1.866.487.9243 toll free

    Further Questions?
    Use the Contact Us link on this page

    The Houston-Galveston Area Council, the Gulf Coast Workforce Board, and Workforce Solutions are equal opportunity employers and do not discriminate on the basis of race, color, gender, religion, age, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.

     
     
    Information for Employer Customers

    Workforce Solutions is available to  help with your Equal Opportunity and Americans with Disabilities Act compliance issues.  Please call our Employer Service staff at 713.688.6890 or toll free 1.888.469.5627 or email them at placementinfo@wrksolutions.com with any questions.

    Additional information on equal opportunity and employment law topics is available on our website by clicking here.

    Equal Opportunity is the Law
    Workforce Solutions in accordance with the law and as a recipient of Federal financial assistance, prohibits discrimination on the following bases:

    • against any individual in the United States, on the basis of race, color, religion, sex, national origin, age, disability, political affiliation or belief; and
    • against any beneficiary of programs funded under Title I of the Workforce Investment Act of 1998 (WIA), on the basis of the beneficiary's citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or his/her participation in any WIA Title I-financially assisted program or activity.

    Workplace Posters
    You can find and download required posters for the workplace at

    e-Law Advisor
    Online assistance from the U.S. Department of Labor about a variety of employment laws, regulations, and topics of interest for businesses.

    Equal Employment Opportunity Commission (Houston office)
    713.209.3320 or 1.800.669.4000 toll free 1919 Smith, 6th floor, Houston, TX 77002

    U.S. Department of Labor Employment Standards Administration Wage and Hour Division (Houston office)
    713.339.5525 or 1.866.487.9243 toll free
    8701 S. Gessner Drive, Suite 1164, Houston, Texas 77074

    U.S. Department of Labor Occupational Health and Safety Administration

    Houston North Office
    281. 591.2438
    507 North Sam Houston Parkway East, Suite 400, Houston, Texas 77060

    Houston South Office
    281.286.0583 or 1.800.692.4202 toll free
    17625 El Camino Real, Suite 400, Houston, Texas 77058

    The Houston-Galveston Area Council, the Gulf Coast Workforce Board, and Workforce Solutions are equal opportunity employers and do not discriminate on the basis of race, color, gender, religion, age, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.

     
     
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