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System Resources
Quality Assurance
The purpose of oversight and monitoring is to determine if the Gulf Coast Workforce Board's system, contractors, and H-GAC are operating a high-quality system in compliance with the Board's standards and guidelines; all applicable laws and regulations; agreements with federal or state grantor agencies; and appropriate administrative directives. Monitoring evaluates operational and financial compliance on a periodic basis.
The Gulf Coast Workforce Board uses monitoring results in its oversight of the region's workforce system and contractors. The Board also uses monitoring information, reports and results in making funding decisions and during procurements. The Workforce Board informs the chief elected officials, represented by the H-GAC Board of Directors, of its findings and recommendations, and together the Workforce Board and H-GAC Board of Directors authorize contracts and system operation.
H-GAC staff members and contract consultants monitor Workforce Solutions' operations, including the funds from the Workforce Innovation and Opportunity Act, Child Care and Development Block Grant, Temporary Assistance to Needy Families, Supplemental Nutrition Assistance, Wagner-Peyser Act, the Trade Act, and any other current federal or state funds active for our region. In 2015 H-GAC assumed administrative and fiscal responsibility for adult education funds (authorized through Title II of the Workforce Innovation and Opportunity Act).
Monitoring activity ensures that contractors operating Workforce Solutions and related projects adhere to the Board's standards and guidelines and federal and state laws, rules, policies and procedures. Monitoring is a part of the Board's responsibility to "develop state/local strategic planning, evaluation and accountability for the State's workforce development programs and activities."
H-GAC's Human Services Department staff and assigned Workforce staff, under the supervision of the Quality Manager and direction from the Department Director, carry out all monitoring activities.